Why Reimbursements Are Delayed and How to Fix It
Staff who wait weeks to be repaid lose trust in the process, and finance spends time answering where is my money. The delay usually has a few predictable causes.
The usual causes
- Missing or unreadable bills
- Claims that break policy and bounce back
- Approvers who are travelling or do not see the request
- Manual payment runs once a month
Fixes that help
- Capture the bill with a photo when paying.
- Show policy limits before the claim is filed.
- Make approval a one-tap action, with a backup approver.
- Pay automatically after approval.
Remove the claim
Where staff pay from company funds at the point of purchase, there is no claim to wait for.
How OmniCard fits
Reimburse360 captures bills with OCR, gives managers one-tap approvals and settles automatically. Berar Finance reports reimbursements 57% faster, and ISKCON Bengaluru went from 14 days to 3 days.
Related: Employees paying company expenses
