Got questions? We have answers.

OmniCard is a payment app with a card: it comes with a multi-benefit prepaid card with an innovative mobile APP. It offers multiple payment modes, complete card controls, robust security guidelines and many more exciting features.

Anyone above 14 years of age can use OmniCard.

You can use OmniCard for all your daily payments. OmniCard is a complete payment platform providing multiple online and offline payment modes.

You can download the OmniCard APP from Google PlayStore or Apple Appstore

You can just use the OmniCard APP, it is upto you if you want to order the physical OmniCard.

You can pay using 7 methods to enjoy a complete omnichannel payment experience

• Tap & Pay
• Swipe & Pay
• Scan & Pay
• UPI
• Cash Withdrawal
• Online Payment
• Bank Transfer

Anyone over the age of 18 can use OmniCard without any restrictions.

OmniCard provides you with a complete holistic payment experience. It offers you multiple online and offline payment modes for all your needs.

You can create your OmniCard in just 3 simple steps -

• Download the APP
• Sign Up & Complete Onboarding
• Create your OmniCard

You can create an OmniCard for your kid from the 'Cards' section of the APP or click on 'New Card' on the home screen and send them an invite to join.

A minor can create your OmniCard in just 4 simple steps -

• Download the APP
• Get approval from guardian
• Sign Up & Complete Onboarding
• Create your OmniCard

Yes, you can keep track of all transactions from all your cards on the OmniCard APP

Yes, you can set a spending limit for each card individually and change the limits anytime from the APP.

You can add money to a minor's OmniCard instantly using the 'Pay to Friend' feature. You can add money from the APP instantly via multiple means like UPI, Debit card, Credit card, Net Banking or even from OmniCards linked with the same account.

As a parent here are some situations you might have faced

• Children calling at inconvenient times for payment OTPs
• Worried about where your kid's pocket money is going
• Hesitant of giving debit/credit card to your child

OmniCard helps you get rid of such worries. Just get your child an OmniCard and send money to your kids — anytime and anywhere. Set flexible parental controls that are right for your family and get real-time notifications every time your kids spend money.

With OmniCard you can -

• Pay using multiple modes of payment
• Pay anytime & anywhere
• Expereince In-depth Card Controls
• Enjoy Insightful spending analysis
• Avail exclusive offers from your favourite brands
• Earn exciting rewards on every transaction

OmniCard maintains the highest safety standards and prioritizes the safety of our user's money and data. OmniCard holds a PPI license from the Reserve Bank of India. OmniCard is not linked with any bank or similar entity and OmniCard also does not share data with any third party.

You can create your OmniCard in just 4 simple steps -

• Download the APP
• Get approval from guardian
• Sign Up & Complete Onboarding
• Create your OmniCard

You can ask your guardian to re-issue you a new card.

You can add money from the APP instantly via multiple means like UPI, Debit card, Credit card and Net Banking.

All you need is your Aadhaar Card and PAN Card Handy for the Video KYC process.

Completing your KYC will enable you to -

• Enable UPI Services
• Transfer funds to a bank account
• Send money to other OmniCard users
• Raise the OmniCard account limit
• Increase the transaction limit

A prepaid card is a payment card that is loaded with funds before use. You can add money to the card via multiple methods and use the card online or offline.

OmniCard provides an omnichannel payment experience to its users. OmniCard acts as a shield between your bank account and all sensitive details and all your everyday payments. You don’t need to disclose your bank account details directly on any platform. OmniCard provides multiple payment options to ensure you don't expose your primary bank account anywhere.

You can simply swipe your OmniCard for offline purchases or Tap to pay for contactless payments.

Yes, you can use your OmniCard at any ATM to withdraw cash.

You can order your Physical Card in easy steps -

• Go to the ‘Cards’ section & click the ‘Order your Physical Card’ quick action button
• Choose your card design
• Enter the delivery address
• Place the Order for your OmniCard

You can track your physical OmniCard from the 'Cards' section in the APP or via regular updates on your registered mobile number and Email.

Once you place the card order, it will be delivered to you in 7 days.

After receiving your physical OmniCard, Click on the Activate Card button in 'Cards' section and scan the QR code on the back of the card. Your physical card will be activated instantly.

You need to set the PIN to authorise QR and Swipe & Pay payments.

The Physical card is priced at ₹249 including delivery fee.

OmniCard has no hidden charges, minimum balance fee, renewal charges, annual charges, maintenance charges or joining fee.

We suggest that you use the name as per your Aadhar card for self-cards, however for any associated cards you may use any name as per your convenience. For cards for a minor, we also suggest using the name as mentioned on the Aadhar card

OmniCard offers National Common Mobility Card (NCMC) services on its physical prepaid cards. It is an inter-operable transport card conceived by the Ministry of Housing and Urban Affairs of the Government of India. The card allows users to pay for their transit journeys across metros stations all over India.

With OmniCard, Experience the ultimate convenience – your all-in-one solution for seamless payments, shopping and travel needs.

Any OmniCard or Keychain issued from the OmniCard App are enabled for transit services.

• Activate your OmniCard from OmniCard App
• Go to DMRC / PayTM Booth at Metro Station
• Create Service Request on your OmniCard
• Load Funds in Transit Card via OmniCard/Cash

Here are a few benefits of OmniCard for your daily payments and commute:

• You only need one card that works for all transit services, so you do not need to carry multiple cards
• Common card balance can be used for all transit services
• OmniCard can be used for all the online purchases and accepted at all merchants on E-Commerce Platforms and POS Machines
• You can withdraw cash at any ATM using OmniCard
• @OMNI UPI on the OmniCard App
• Recharge or Top up at any metro station
• You can use OmniCard at any metro system in India
• You can access OmniCard Anytime and Anywhere via physical card or mobile app
• One Card for Travel, Shopping & all Daily Payments

Currently, we have waived the annual fee on this card. Hence as of now, there are no annual charges.

Yes, Minimum KYC should be completed on your OmniCard to purchase the Transit Card.

Transit Card has a top-up limit of Rs. 2000 for both cash as well as online recharge.

Please Deactivate the Card from OmniCard APP immediately.

If the card is lost or stolen, you should report the loss/theft to OmniCard Customer Care. After verification, Card will be blocked.

Liabilities (due to lost/stolen card), in case of offline balance available on the card, will lie with the user, OmniCard will not be responsible for any refunds.

Please reach out to OmniCard customer care. We will assist you in blocking the card and will refund the applicable amount after verification.

For any queries or concerns, kindly write to us at care@omnicard.in. We will be happy to assist you with your queries.

• Go to the Paytm Booth and Purchase your OmniCard
• The User will Download the OmniCard App
• Enter your Mobile Number and Get Started
• Select “I have my physical OmniCard” in “Activate Card”
• Scan the QR Code at the back of OmniCard
• Enter ID Number for Verification
• Now your card is Activated and you'll reach the Dashboard
• Now the Operator will Activate your Card for Transit Services (Creation of Service Area Request)
• Now Add Money to Your Omnicard using Cash or OmniCard App
• Load funds in your Transit Card through OmniCard at the Counter
• That’s it! Your Card is now ready to be used.

Here are 2 ways you get an OmniCard for Transit Services -

• Download the App to Order your Physical Card and Enable Transit Services on your Card
• Purchase OmniCard from the Paytm Booth or Metro Counter at the Station

You can recharge your OmniCard via the below modes -

Cash –

Pay cash at the Metro Counter/ Paytm Booth and the Operator will help recharge your OmniCard.

Online –

• Add Money to your OmniCard using your App
• Go the Metro Counter/ Paytm Booth
• Now the Operator at the Metro Counter will help you Transfer Funds From your OmniCard Wallet to Transit Balance
• Your Recharge process is now Complete

Please go to Metro Counter to transfer money from my OmniCard balance to my Transit Balance.

Service Area Creation is basically the Activation Process for your Transit Balance. The Service Area Creation step is done by the Operators at the Metro Counter/Paytm Booth.

You can order the Keychain through the OmniCard APP.

OmniCard Keychain is the newest premium way to pay for quick and contactless payments. OmniCard has launched its Keychain in collaboration with National Payments Corporation of India (NPCI)

To make a payment, you simply have to tap your Keychain at any POS machine. To control your Keychain, you can manage the settings via the OmniCard APP.

Yes, OmniCard Keychain is completely safe. OmniCard is built with unmatched security standards to ensure complete safety and protection of its user’s money and data.

You can pay upto INR 5000 without entering the PIN and for payments above INR 5000, please enter PIN after tapping the Keychain.

You can set or change the PIN by going to the 'Cards' section and selecting the Keychain.

You can add money to the keychain through your OmniCard using the OmniCard APP.

You can temporarily deactivate your Keychain till you find it from the 'Cards' section of the APP. In case you have lost or damaged your Keychain you must permanently block it immediately from the 'Cards' section.

Your complete remaining balance will automatically be transferred back to your primary OmniCard only.

We request you to call OmniCard support for the same.

OmniCard is completely secure and protects your money and data with robust and reliable security standards.

OmniCard is licensed by the Reserve Bank of India and certifies by NPCI to issue RuPay cards in India

No, OmniCard does not share any data with any third party entities

You can temporarily deactivate your OmniCard till you find it from the 'Cards' section of the APP. In case you have lost or damaged your card, you must permanently block the card immediately from the 'Cards' section.

You can permanently block your card from the 'Cards' section, a new replacement card will be created for you immediately with the balance transferred.

The offers include a range of options like flat discounts, free gifts, free memberships and more

You can avail exclusive offers from brands in categories such as - Food, Travel, Lifestyle, Electronics, Health, Apparels among many.

You can unlock the brand offers using OMNIs.

You can avail the best exclusive discounts on the OmniCard APP and shop on the Brand's respective platforms for a seamless shopping experience.

Please contact customer support and we'll resolve the issue as soon as possible.

Yes, you can permanently block your OmniCard from the 'Cards' section. In case of your primary card, a new replacement card will be created immediately with the balance transferred. In case of your secondary OmniCard, you can either transfer to your Primary card or create a new card.

Yes, you can temporarily deactivate your OmniCard for as long as needed from the 'Cards' section in the APP. You can activate it anytime.

Yes, to enhance safety and control spending you can set transaction limits from the 'Cards' section. For Non-KYC users, the maximum transaction limit is Rs. 10,000 and for Full-KYC it is Rs. 1,00,000

OMNIs are In-APP reward currency that you can use to unlock amazing offers from your favourite brands.

You can earn OMNIs on every payment you make.

You can use OMNIs to unlock brand offers and more exciting things.

You can track your OMNIs by clicking on the 'OMNIs' on top of the screen to view all OMNIs history.

You can keep a regular track of all your transactions from the 'History' section of the OmniCard APP

You can view all your transactions from the 'History' section of the OmniCard APP. You can also filter your transactions as per your need.

You can use the complete spending history and insightful analysis on the OmniCard APP to manage your expenses.

The service charge for every transaction is Rs 25 + GST.

There is no daily limit on the number of times you can use OmniCard at ATM.

You can withdraw minimum Rs.100 and maximum Rs.2000 at once.

You can withdraw Rs. 10000 in a month, with respect to your OmniCard account limit.

There is no monthly limit on the number of times you can use OmniCard.

No, you can check your complete transaction history using the OmniCard App.

No, you can check your balance using the OmniCard App.

Yes, you can use your same OmniCard for Cash Withdrawal.

Your PIN for ATM withdrawal will be the same as your OmniCard PIN in the OmniCard App.

Yes, you can activate or deactivate your ATM transactions using the OmniCard App.

You can control your OmniCard from the 'Cards' section of the OmniCard App.

Yes, only users with complete KYC can withdraw cash

Users under 18 can withdraw cash if the guardian's KYC is complete.

Immediately contact our customer support through the Help & Support section in our app or Report Fraud option available at the OmniCard website. You may also get in touch with us via care@omnicard.in.

Kindly Report fraud at the option available on our OmniCard website and furnish the incident details. Also, get in touch with us via care@omnicard.in.

Be cautious of unsolicited emails, messages, or calls asking for your personal or financial information. OmniCard or its employees will never request sensitive details through any channels.

If you accidentally paid to the wrong person, consider taking the following steps:

• Recover money sent to the wrong UPI address by contacting the receiver promptly, using their UPI ID or phone number, and politely requesting a refund.
• Follow RBI guidelines by reporting the wrong transaction to the customer care support of your UPI app, submitting relevant proof within 24 to 48 hours, and requesting a refund.
• If dissatisfied with the UPI app's response, officially file a complaint on the NPCI portal by providing transaction details and attaching valid proof, stating the issue as "Incorrectly transferred to wrong UPI address.

Contact our customer support immediately to report the incident. We will guide you through the necessary steps to secure your account.

ONDC Network e-Gift Cards, powered by RuPay, are available in a digital format. These are linked to an employees’ phone number.

In Personalized Information, we can put Name or any Employee Code. These details need to be provided in the sheet along with Mobile Number & Email ID.

ONDC Network e-Gift Cards physical cards are already available at discounted rates.

ONDC Network e-Gift Cards can be used only on ONDC buyer apps across categories like Food & Grocery, Electronics, Fashion, Beauty & Care. For a list of ONDC Buyer apps, please click here or Download the ‘ONDC Network How to Shop’ app from the playstore (both iOS and Android) - this app serves as a gateway to help you navigate the possible app choices based on the chosen category.

The Gift Card delivery process is very quick, after receiving the Payments., Digital Gift Card can be issued on same day and Physical Gift Card will take 5-7 days to deliver.

Yes, OMNI can provide redemption reports to employers for corporate purchases.

Individual Transaction data cannot be shared but Redemption data can be shared for different analysis.

Digital Card can be retried anytime by entering mobile number & OTP [ https://giftcard.omnicard.in/ ]

Physical card can be blocked and new card can be issued based on Request received from Registered Mobile number & Email ID. The remaining balance should be transfer to new card.

There are no additional fees for digital cards. A fee applies per physical card only.

Yes, employers can select an amount between INR 500 and INR 10,000 for each card.

Employers should consult their tax advisor for guidance on the deductibility of gift cards given to employees.