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faq

OmniCard is India's First Payment APP with a Card - It comes with a multi-benefit prepaid card with an innovative mobile APP. It offers multiple payment modes, complete card controls, robust security guidelines and many more exciting features.

Anyone above 14 years of age can use OmniCard.

You can use OmniCard for all your daily payments. OmniCard is a complete payment platform providing multiple online and offline payment modes.

You can download the OmniCard APP from Google PlayStore or Apple Appstore

You can just use the OmniCard APP, it is upto you if you want to order the physical OmniCard.

You can pay using 7 methods to enjoy a complete omnichannel payment experience

  • Tap & Pay
  • Swipe & Pay
  • Scan & Pay
  • UPI
  • Cash Withdrawal
  • Online Payment
  • Bank Transfer

Anyone over the age of 18 can use OmniCard without any restrictions.

OmniCard provides you with a complete holistic payment experience. It offers you multiple online and offline payment modes for all your needs.

You can create your OmniCard in just 3 simple steps -

  1. Download the APP
  2. Sign Up & Complete Onboarding
  3. Create your OmniCard

You can create an OmniCard for your kid from the 'Cards' section of the APP or click on 'New Card' on the home screen and send them an invite to join.

A minor can create your OmniCard in just 3 simple steps -

  1. Download the APP
  2. Get approval from guardian
  3. Sign Up & Complete Onboarding
  4. Create your OmniCard

Yes, you can keep track of all transactions from all your cards on the OmniCard APP

Yes, you can set a spending limit for each card individually and change the limits anytime from the APP.

You can add money to a minor's OmniCard instantly using the 'Pay to Friend' feature. You can add money from the APP instantly via multiple means like UPI, Debit card, Credit card, Net Banking or even from OmniCards linked with the same account.

As a parent here are some situations you might have faced

  • Children calling at inconvenient times for payment OTPs
  • Worried about where your kid's pocket money is going
  • Hesitant of giving debit/credit card to your child

OmniCard helps you get rid of such worries. Just get your child an OmniCard and send money to your kids — anytime and anywhere. Set flexible parental controls that are right for your family and get real-time notifications every time your kids spend money.

With OmniCard you can -

  • Pay using multiple modes of payment
  • Pay anytime & anywhere
  • Expereince In-depth Card Controls
  • Enjoy Insightful spending analysis
  • Avail exclusive offers from your favourite brands
  • Earn exciting rewards on every transaction

OmniCard maintains the highest safety standards and prioritizes the safety of our user's money and data. OmniCard holds a PPI license from the Reserve Bank of India. OmniCard is not linked with any bank or similar entity and OmniCard also does not share data with any third party.

You can create your OmniCard in just 4 simple steps -

  1. Download the APP
  2. Get approval from guardian
  3. Sign Up & Complete Onboarding
  4. Create your OmniCard

You can ask your guardian to re-issue you a new card.

You can add money from the APP instantly via multiple means like UPI, Debit card, Credit card and Net Banking.

OmniCard KYC is completely digital, all you need is your Aadhar Card, PAN Card and a Selfie.

Completing the KYC will enable you to -

  1. Send money to other OmniCard users
  2. Transfer money to a bank account
  3. Authorize Scan & Pay feature
  4. Raise the OmniCard account limit from Rs.10,000 to Rs.1,00,000
  5. Raise the transaction limit from Rs.10,000 to Rs.1,00,000.

You can complete your KYC within 3 minutes.

A prepaid card is a payment card that is loaded with funds before use. You can add money to the card via multiple methods and use the card online or offline.

OmniCard provides an omnichannel payment experience to its users. OmniCard acts as a shield between your bank account and all sensitive details and all your everyday payments. You don’t need to disclose your bank account details directly on any platform. OmniCard provides multiple payment options to ensure you don't expose your primary bank account anywhere.

You can simply swipe your OmniCard for offline purchases or Tap to pay for contactless payments.

Yes, you can use your OmniCard at any ATM to withdraw cash.

You can order your Physical Card in easy steps -

  1. Go to the ‘Cards’ section & click the ‘Order your Physical Card’ quick action button
  2. Choose your card design
  3. Enter the delivery address
  4. Get your OmniCard for free by redeeming your OMNIs or paying a minimal amount

You can track your physical OmniCard from the 'Cards' section in the APP or via regular updates on your registered mobile number and Email.

Once you place the card order, it will be delivered to you in 7 days.

After receiving your physical OmniCard, Click on the Activate Card button in 'Cards' section and scan the QR code on the back of the card. Your physical card will be activated instantly.

You need to set the PIN to authorise QR and Swipe & Pay payments.

The virtual OmniCard is free for everyone. The Physical card is priced at ₹99 including delivery fee however you can get the physical OmniCard for free by redeeming your OMNIs.

OmniCard has no hidden charges, minimum balance fee, renewal charges, annual charges, maintenance charges or joining fee.

We suggest that you use the name as per your Aadhar card for self-cards, however for any associated cards you may use any name as per your convenience. For cards for a minor, we also suggest using the name as mentioned on the Aadhar card

You can order the Keychain through the OmniCard APP.

OmniCard Keychain is the newest premium way to pay for quick and contactless payments. OmniCard has launched its Keychain in collaboration with National Payments Corporation of India (NPCI)

To make a payment, you simply have to tap your Keychain at any POS machine. To control your Keychain, you can manage the settings via the OmniCard APP.

Yes, OmniCard Keychain is completely safe. OmniCard is built with unmatched security standards to ensure complete safety and protection of its user’s money and data.

You can pay upto INR 5000 without entering the PIN and for payments above INR 5000, please enter PIN after tapping the Keychain.

You can set or change the PIN by going to the 'Cards' section and selecting the Keychain.

You can add money to the keychain through your OmniCard using the OmniCard APP.

You can temporarily deactivate your Keychain till you find it from the 'Cards' section of the APP. In case you have lost or damaged your Keychain you must permanently block it immediately from the 'Cards' section.

Your complete remaining balance will automatically be transferred back to your primary OmniCard only.

We request you to call OmniCard support for the same.

OmniCard is completely secure and protects your money and data with robust and reliable security standards.

OmniCard is licensed by the Reserve Bank of India and certifies by NPCI to issue RuPay cards in India

No, OmniCard does not share any data with any third party entities

You can temporarily deactivate your OmniCard till you find it from the 'Cards' section of the APP. In case you have lost or damaged your card, you must permanently block the card immediately from the 'Cards' section.

You can permanently block your card from the 'Cards' section, a new replacement card will be created for you immediately with the balance transferred.

The offers include a range of options like flat discounts, free gifts, free memberships and more

You can avail exclusive offers from brands in categories such as - Food, Travel, Lifestyle, Electronics, Health, Apparels among many.

You can unlock the brand offers using OMNIs.

You can avail the best exclusive discounts on the OmniCard APP and shop on the Brand's respective platforms for a seamless shopping experience.

Please contact customer support and we'll resolve the issue as soon as possible.

Yes, you can permanently block your OmniCard from the 'Cards' section. In case of your primary card, a new replacement card will be created immediately with the balance transferred. In case of your secondary OmniCard, you can either transfer to your Primary card or create a new card.

Yes, you can temporarily deactivate your OmniCard for as long as needed from the 'Cards' section in the APP. You can activate it anytime.

Yes, to enhance safety and control spending you can set transaction limits from the 'Cards' section. For Non-KYC users, the maximum transaction limit is Rs. 10,000 and for Full-KYC it is Rs. 1,00,000

OMNIs are In-APP reward currency that you can use to unlock amazing offers from your favourite brands.

You can earn OMNIs on every payment you make.

You can use OMNIs to unlock brand offers, order free physical cards and many more things.

You can track your OMNIs by clicking on the 'OMNIs' on top of the screen to view all OMNIs history.

You can keep a regular track of all your transactions from the 'History' section of the OmniCard APP

You can view all your transactions from the 'History' section of the OmniCard APP. You can also filter your transactions as per your need.

You can use the complete spending history and insightful analysis on the OmniCard APP to manage your expenses.

The service charge for every transaction is Rs 25 + GST.

There is no daily limit on the number of times you can use OmniCard at ATM.

You can withdraw minimum Rs.100 and maximum Rs.1000.

You can withdraw Rs. 10000 in a month, with respect to your OmniCard account limit.

There is no monthly limit on the number of times you can use OmniCard.

No, you can check your complete transaction history using the OmniCard App.

No, you can check your balance using the OmniCard App.

Yes, you can use your same OmniCard for Cash Withdrawal.

Your PIN for ATM withdrawal will be the same as your OmniCard PIN in the OmniCard App.

Yes, you can activate or deactivate your ATM transactions using the OmniCard App.

You can control your OmniCard from the 'Cards' section of the OmniCard App.

Yes, only users with complete KYC can withdraw cash

Users under 18 can withdraw cash if the guardian's KYC is complete.