How OmniCard Helped Haldiram's Streamline Multi-Location Expense Management

At a Glance

• Expense processing cut from 10-15 days to minutes
• 100% paperless operations
• On-the-spot approvals with no waiting cycles
• Rated 5/5 user friendliness, 5/5 overall experience, 4.5/5 customer support

Client Overview

Haldiram's is one of India’s most recognised food brands, operating multiple outlets with high-frequency, on-ground expenses.

Managing outlet-level spending across categories like maintenance, medicals, and stationery required constant coordination and documentation.

A typical Haldiram's outlet, where high daily footfall drives continuous on-ground operations.

The Challenge

Before OmniCard, the finance process looked like this:

• Heavy dependency on manual paperwork
• Expense reporting cycles taking 10–15 days
• Delayed approvals affecting operations
• Limited visibility into real-time spending
• Inefficiencies in managing outlet-level expenses

The system worked — but it wasn't efficient, scalable, or transparent.

The Solution: OmniCard

With OmniCard, Haldiram's transitioned to a fully digital expense management system, enabling:

Real-time expense uploads

Instant approvals

Centralized dashboard visibility

Elimination of manual paperwork

Key User Cases

Haldiram's uses OmniCard for day-to-day outlet operations, including:

Repair & Maintenance

Medical Expenses

Stationery

Other operational spends

We use OmniCard for every expense, every day.

Impact & Results

From 15 Days → Minutes

• Earlier: Expense processing took 10–15 days
• Now: Expenses are uploaded and processed instantly

100% Paperless Operations

• No physical bills, no manual tracking
• Everything digitised and accessible

We have completely stopped paperwork. Everything is online.

Complete Transparency

• Real-time visibility into expenses
• Better tracking and accountability

Faster Approvals, Zero Delays

• On-the-spot approvals
• No waiting cycles
• Improved operational efficiency across outlets

Ease of Use Across Teams

• Simple, intuitive interface
• Usable by anyone without training

Very easy & smooth experience. Anyone can use it.

Reliable Customer Support

• Quick resolution times
• Proactive communication
• Always accessible when needed

We get solutions within minutes.

Customer Satisfaction

4.5/5

Customer Support

5/5

User Friendliness

5/5

Overall Experience

Final Verdict

We recommend OmniCard.

Haldiram's successfully transitioned from a manual, delayed system to a real-time, fully digital expense workflow—unlocking speed, transparency, and efficiency at scale.

• From 15 days to instant processing
• 100% paperless operations
• Complete transparency & accountability
• Seamless user experience